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F.A.Q |
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In this section we hope to answer any questions you may have. This section will be regularly updated from enquiries we recieve. Q5: Do you charge travel costs? Q6: What If I need to cancel? Q7: What time will you need to arrive? Q8: What type of Music do you play, and will you play our requests? Q9: How do I make a booking (Step By Step) |
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A1: Whether its the first or the last question, it is the one question everyone has to ask! Our prices include all necessary equipment, travelling, assembly and dismantling, pre-event contact, venue surveys etc. There are NO hidden costs. A base price for each type of event is shown on the relevant page, but it is impossible to give a set price for 'An Event'. Prices are calculated based upon how long the event is, setup times, number of people attending (which tells us how much equipment will be needed) and whether access to the venue is direct or indirect (stairs or upstairs venues, long treks down corridors etc) and of course how far away the venue is. However you can be sure that our prices are extremely competitive within our market and the price given is the price you pay! back to top A2: As soon as you can! It's never too early to book - and it can be a disaster if you leave it too late, especially at busy times! Weddings are often booked 1 or 2 years in advance. In fact, as soon as you book the venue, consider booking the disco! Same with Christmas parties - many companies book up at or immediately after the current year, so to ensure your date is available, book as early as possible! A3: Yes! All bookings are confirmed in writing, onĀ a proper booking form, including all the relevant details. back to top A4: We require a small non returnable reservation fee. This guarantees your booking, regardless of any other work that is offered for that date, even if its for more money! The remaining balance should be paid before the function, in cash at the beginning of the event. A5: Our fees are calculated to include local travel costs. Obviously if your function is further away, then the fee quoted will be higher. All fees are clearly described - there are NO hidden costs with Lazerlight. back to top A6: Let me know as soon as possible! The booking fee is non-refundable so you will lose that. If the cancellation is less than 30 days before the event, then the full fee will be due, as it is unlikely We will get another booking for that date within that period. However, it may be possible to re-arrange your booking for another date, and as long as we are available on the new date and it is within 3 months of the original date, we will happily change the booking for you, at no extra charge. See our terms and conditions for more information. Obviously it may not be possible to re-arrange if the new date is on a premium date (e.g. December, Bank Holiday weekends). A7: I'm one of those people who would rather be an hour early than a minute late, but in reality, the show takes just over an hour to set up, so I would need access at least that amount of time before hand. The big shows take longer, so it depends on what show is booked. Also, if it is for a wedding, and you need me to be set up before the meal etc, please let me know at the time of booking. I'll also need an hour or so to pack away after the show. back to top A8: Yes most definitely! I am happy for you to supply me with a list of songs that you would like to hear, and to take requests on the night. Its great to hear what will get people going. The one thing I would say though, is that you are employing me as a professional DJ, and part of my job is to get people dancing and having fun. In that capacity, if I feel a particular track will 'kill' the atmosphere I'd rather not play it. Having said that - its your party, so if you really want a track played, of course I will play it! When you book your event, let me know the type and style of music you prefer, and I'll build a playlist around that, along with your requests. As far as music choice goes - I am happy playing pretty much all types of music, from 60s, thru to the current stuff. Rock nights, Dance, Party Classics, Disco, Glam Rock. We do however try to stay away from the modern trend R&B with profanity & expletives. A9: Firstly, you contact us using the contact link to check date availability, if your required date is available, we will take some details from you including contact details, type of event, size of event, location etc. We will then send you out one of our packs which includes a booking contract, terms & conditions etc. At this point we will pencil you in to our diary, however please bear in mind that your booking is not confirmed until we recieve your completed booking form and deposit (if this is by cheque, then we cannot confirm until this has cleared). Whenever viable we will also do a site visit to the venue (geography allowing) if it is unknown to us, this allows us to rough out a floorplan for equipment location etc. Then, on the night of your event, we arrive and set up, at this point the balance of your fee is due in 'cash', before we start. After that we do our very best to ensure you have a great night! back to top |
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